In addition to the amount of your services, you may need to add extra charges to your reservation files: cleaning charges, bedding charges, file management charges, etc. There are many possible uses for this.
To start, go to the Fees & taxes tab, located on the left-hand side of your screen. Next, click on the dedicated radio button and you'll be able to define your first service charge band: you'll need to specify a minimum and maximum amount for the basket concerned.
Then determine the method of deduction applied to the customer: either a fixed amount or a percentage of the basket. Don't forget to click on the "+" button before saving your changes.
Once you've saved your changes, you'll get a preview confirming that the service charge has been applied.
Now that you've set your service charges, move on to configuring your taxes.
Useful information
Activating a virtual Eftpos terminal (Stripe, Paybox or Payzen) is a prerequisite for activating service charges.
Service charges do not apply to booking files from OTAs (Airbnb, Booking, Expedia, Abritel-Vrbo, etc.).
It is not possible to refund service charges via a virtual Eftpos terminal.