Startup : OK / Basic : OK / Connect : OK / Magic : OK
If you don't have a physical Eftpos terminal in your establishment, Paybox offers a practical solution to simplify your cash receipts. Paybox is one of the world's leading payment systems, handling over 50,000 merchant transactions and 140 million transactions a year.
If you already have a distance selling contract with your bank and you benefit from an advantageous commission rate negotiated with your bank, you can keep your contract with your bank and continue to benefit from this rate.
If you do not have a distance selling contract, you will need to apply to the bank of your choice, asking them to activate the Paybox - Verifone Redirection Pack Plus (Paybox System Plus), as well as the Paybox System and Paybox Direct Plus solutions.
In all cases, you will then need to complete this membership contract and send it to the Paybox team via the following email addresses:
Finally, you must ask the Paybox team to activate the PBX_USE_CASE=1 option.
Otherwise, instead of a message offering to store bank details securely, some of your customers may encounter this message during payment:
Here is a breakdown of the costs involved in activating and using this solution with elloha:
Service | Public price | Elloha partnership price | You save |
Set-up (by Paybox) | 1,300 EXCL | 190 EXCL | 1190 EXCL |
Paybox monthly subscription | 98 EXCL | 35 EXCL | 57 EXCL |
Elloha x Paybox monthly subscription |
| 7.50 EXCL. VAT (€9 INCL. VAT) |
|
Cost per transaction (if more than 100 transactions per month) |
| 0.085 EXCL |
|
3D Secure per transaction | 0.04 EXCL | 0.04 EXCL |
|
Please note:
These costs do not include your bank transaction costs negotiated with your bank.
Under Paybox's terms and conditions of sale, the subscription is payable annually in arrears.
The monthly subscription includes communications costs, staff costs and infrastructure costs relating to the first 100 Paybox transactions for each month of use. Transactions include authorisation requests (accepted or refused), cancellation requests and credit transactions.
If you already have a Paybox Pack Flexible subscription at €40 excluding VAT per month (public rate), switching to the Paybox System Plus pack will cost you €35 excluding VAT per month, a saving of €5 excluding VAT
To start, go to the My Account tab on the left-hand side of your screen. Then click on the Options tab. Then click on the Activate for €9 incl. VAT/month button in the Paybox box.
Screenshot 1: Arrow pointing to the Activate for €9 incl. tax/month button.
Next, fill in the information provided by Paybox:
Site number
Rank number
Security key
Merchant ID (if your contract is SCA / DSP2 compatible)
HMAC key
Screenshot 2: Show the above screen.
Here are the instructions for each item:
Site number
Format: 7 numeric characters.
This is the site number supplied by Paybox.
Row number
Format: 2 numeric characters.
This is the rank (or "machine") number provided by your bank.
Security key
Format: 8 to 10 numeric characters. Please note that the key is case-sensitive: if it is not, no transaction will be accepted.
This field makes it possible to identify the sender more precisely and provides additional security for PPPS exchanges.
The value in this field corresponds to the PPPS key or the Paybox Direct key which will only be sent to you by telephone on 0825 305 004. Please contact them so that they can send you this security key.
Merchant ID
Format: numeric.
Merchant ID provided by Paybox when you sign up.
This field is used to force your transactions to DSP2 (3D Secure V2) in accordance with European SCA regulations. Once the migration to DSP2 has been validated with your bank, Paybox makes this identifier available in the Paybox interface, in the "Settings" tab.
You must check with Paybox that 3D Secure is activated for your Paybox Direct Plus contract, otherwise your account will not be SCA compatible and your customers will not be able to book on your booking engine provided by elloha.
HMAC key
Format: 128 alphanumeric characters.
Secret key used to guarantee optimum security by means of an authentication phase when data is exchanged between the booking engine supplied by elloha and Paybox. You must generate this secret key yourself from your Paybox interface. You must enter the production key and not the test key.
This field is mandatory for the SCA Paybox allows you to force your transactions in DSP2. You must also check with Paybox that 3D Secure is activated for your Pack Plus redirection contract (Paybox System Plus), otherwise your account will not be SCA compatible and your customers will not be able to book on your elloha booking engines.
Throughout this installation and at any time, you can contact Paybox Support by clicking here.
Good to know:
Once Paybox has been set up, you will need to configure the payment method for your bookings.
If you choose the Postpaid payment method (bank guarantee not cashed when the booking is created), a request for a pre-authorisation of €1 will be sent to customers when they make their booking, in order to deposit their bank card. It is up to you not to cash in this €1 from your Paybox account.
URL during the article: link to the article dedicated to price plans.
Click here to find out how to cash in via Paybox, within a booking file, from your elloha account.
For security reasons, at no time do you have access to the customer's bank details, which are stored in a secure environment at Paybox.
We recommend that you clear the booking by the day of arrival at the latest: this will enable you to speak to the customer beforehand or during the use of the service in the event of a problem (cancellation of the bank card, insufficient funds, etc.).
You have an interface dedicated to Paybox, to which we do not have access: we strongly advise you to consult it if you need to make a refund, for example. You can also contact Paybox Support.
Other payment solutions are partnered with elloha: Stripe and Payzen.
URLs at the end of the article: refer to the articles dedicated to Stripe and Payzen.